Privacy Policy

Last updated : 02/11/2025

1. Purpose of Data Collection

ChokdeePhysio (“we”, “our”) is committed to protecting your privacy. We collect and use your personal data for purposes such as :

Providing at-home physiotherapy services
Scheduling, communication, responding to inquiries, and planning rehabilitation
Creating health records for ongoing treatment and care
Improving service quality and internal administration
Complying with applicable laws, regulations, or governmental orders
Analyzing usage trends to optimize and personalize our services

2. Types of Personal Data Collected

Name, phone number, email
Home address and location data
Health history, pre-existing conditions, symptoms, test results
Website usage behavior

3. Legal Basis for Processing

We process personal data under the following legal bases:

Consent
Contractual necessity
Legal obligation
Our legitimate interests

4. Data Security

Restricted access to authorized personnel
Use of security systems to prevent unauthorized access
Encrypting data when necessaryegitimate interests

5. Disclosure of Information

We do not share personal data unless:

Consent has been obtained
It is necessary for treatment or consultation
Required by law or court order

6. Your Rights

Under PDPA and GDPR, you have the right to:

Access, request a copy, or correct your data
Withdraw your consent
Request data deletion or restriction
Object to data processing
Lodge complaints with the PDPC or relevant authority

7. Cookies

Our website may use cookies to analyze and enhance user experience.

You may disable cookies via your browser settings.

8. Data Retention

We retain your data only as long as necessary.

After the purpose is fulfilled, data will be securely deleted or destroyed.

9. Policy Updates

We reserve the right to modify this policy.

Changes will be announced on our website.